LDiO 11: Social, Collaborative and Collective Learning in Organisations

In SOCIAL, COLLABORATIVE AND COLLECTIVE LEARNING IN ORGANISATIONS, the authors first define a number of concepts and discuss learning theory issues associated with this type of learning. Then they discuss different types of social and collective learning, including learning in teams, communities of practice (CoPs) and the learning organisation.

The ebook provides a detailed discussion of evaluation of the role of social media in social and collective learning and the different types of social media that can be used by L&D professionals. 

It concludes with a discussion of collective learning processes, including learning circles, organisational dialogue, open space technology, World Café and the conditions facilitating social, collaborative and collective learning.

CONTENTS

Abbreviations

Foreword

Preface

Learning Objectives

Key Concepts

1 Introduction

2 Defining Social, Collaborative and Collective Learning Processes

2.1 How do Social, Collaborative and Collective Learning Differ?

Critical Reflection 1

3 Different Types of Social, Collaborative and Collective Learning

3.1 Learning in Networks

3.2 Collective Team Learning

3.3 Learning in Communities of Practice

3.4 The Learning Organisation and Organisational Learning

Critical Reflection 2

4 Social Media and the New Social Learning

4.1 The New Social Learning

4.2 Social Media and Social Learning

Case Study 1: Using Social Media for Training in Marks & Spencer

5 Collective Social Learning Processes and Tools

5.1 Learning Circles and Organisational Dialogue

5.2 Advocacy and Inquiry

5.3 Open Space Technology

5.4 World Café

5.5 Time out of Time

Case Study 2: Social Learning: The Sea Salt Learning Approach

6 Contextual Conditions Facilitating Social, Collaborative and Collective Learning

6.1 Learning Culture

6.2 Teamwork

6.3 Trust and Social Capital

6.4 Leadership, Champions and Communication

6.5 Resources

Best Available Evidence to Inform Practice 

Conclusion

Summary

Review Questions

Strategic L&D in Action 

Case Study 3: Citigroup’s Journey to a Culture of Continuous Learning

Further Reading

Bibliography

About the Authors

Other Titles in this Series