Recently Viewed

What Are You Saying ... ? and why you are not saying it

What Are You Saying ... ? and why you are not saying it
  Zoom
Our Price:  €17.99(VAT Free)
Format:  

ISBNs:  9781781194461 (PB) / 4478 (ePub) / 4492 (PDF)
Year Published:  2020
Author:  Conor Kenny
Paperback:  17.99
ePub ebook:  10.90
PDF ebook:  10.90

Dancing at the Fountain: In conversation with World-leading HoteliersDancing at the Fountain: In conversation with World-leading Hoteliers
It's Who I Am: CONOR KENNY in Conversation with People Who Discovered Their Purpose and PassionIt's Who I Am: CONOR KENNY in Conversation with People Who Discovered Their Purpose and Passion
How to Sell - Sales Tales: True Stories of How Great Sales HappenHow to Sell - Sales Tales: True Stories of How Great Sales Happen

 

The single biggest problem in communication is the illusion that it has taken place.

George Bernard Shaw

 

WHAT ARE YOU SAYING … ? is a book about communication: how we communicate, and how our words and actions affect other people.  

Based on my own career and experience, It is a book of true stories, each one teaching a lasting communication lesson.  

It delves into understanding what we say, what we meant to say, and why we did not say what we meant to say – even when we think we did.  

Because – critically – whilst they may not always remember the words, people will remember how we made them feel.  

 

Introduction
1: Why We Communicate    
2: The Problem with Communication
3: Creating Fear
4: The Bully 
5: What’s Motivating You? 
6: Promises 
7: Trust Me
8: Impact 
9: Understanding Your Power and Authority 
10: Listening, Silence and Watching 
11: The Unfortunate Last Word 
12: Preparing 
13: Talking Nonsense 
14: Straight Talking 
15: What Are You Saying? 
16: What is Your Message? 
17: Insincerity
18: Responding
19: Difficult Conversations 
20: In Business 
21: Forget Me Not 
About the Author