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Our Price:  €7.07(Inc. 9% VAT)

ISBNs:  9781846210655 ePub / 0129 PDF
Year Published:  2011
Author:  Lynda Byron
ePub ebook  7.07
PDF ebook  7.07


Assertiveness is not what you are, but what you do. It’s about behaviours.
It’s also about rights – not about always demanding your rights but being aware of them and getting what you’re entitled to without upsetting others – a difficult balance.