Contents
FOREWORD
Chapter 1 INTRODUCTION
Chapter 2 COMMUNICATING
Chapter 3 USING NON-VERBAL LANGUAGE
Chapter 4 USING YOUR VOICE
Chapter 5 GETTING READY
Chapter 6 PREPARING YOUR SPEECH
Chapter 7 USING NOTES
Chapter 8 USING VISUALS AND HANDOUTS
Chapter 9 HANDLING QUESTIONS
Chapter 10 REHEARSING
Chapter 11 HANDLING YOUR NERVES
Chapter 12 IT’S SHOW TIME!