Contents
Figures
Tables
Dedication
Acknowledgements
Foreword / Sir Richard Needham
1: Introducing Innovation Management
Some initial thoughts
Innovation defined – what it is, and what it is NOT!
Why innovation is important in any business
Comment: The importance of innovation in our business / Evelyn O’Toole, CEO, Complete Laboratory Solutions
2: Setting Up an Innovation Management System in Your Business – Quickly
The key principles of an innovation management system
10 steps to establish an innovation management system
Comment: Generating and maintaining an innovation management culture in a large established company / John McSweeney, Director of Innovation, ESB Group
3: What to Focus Your Efforts On
Selecting an appropriate innovation framework and matrix
Establish what you want out of the process
Decide how much to spend on the process
Design a system to suit your business
The triple bottom line concept
Comment: What should we focus on and why / Rebekah Lyons, CEO, Portobello Institute
4: Who Should Innovate?
The innovation groups in your ‘ecosystem’
Innovation structures
Choosing the appropriate structure for your business
Setting goals, objectives and a dynamic mission for your team
Building an innovation culture
Comment: What structure did we use? / Ciaran Herr, Purchasing director, Horseware
5: Where and When To Innovate
Portfolio management
Comment: Getting the balance right / Catherine Wheelan, HR manager, FBD Insurance
6: Ideas Management
Sourcing ideas
What information do you provide to employees and other stakeholders on the process?
How are ideas prioritised?
Comment: Which areas did we prioritise and why? / John McConnell, Director of Innovation & Quality, An Post
How ideas are turned into projects
Innovation attrition rate in the review gates
Protecting your ideas
Project tracking
Project management
7: Measuring Performance
Measuring performance through tracking Key Performance Indicators
Valuing your innovation pipeline
Comment: Valuing the innovation pipeline / Mark Bowkett, Managing director, TellLab
8: The Role of Standards
National standards
European standards
International standards
Comment: Standards in IMS / Maurice Buckley, CEO, NSAI
10: External Funding Support
General sources of direct grant funding: Republic of Ireland
General sources of direct grant funding: Northern Ireland
General sources of direct grant funding: Europe
Comment: Funding and support for your IMS / Denis Hayes, CEO, IRDG
Tax credits for your innovation spend: Republic of Ireland
Tax credits for your innovation spend: Northern Ireland
Comment: How we maintain records in order to obtain funding and claim tax relief for our R&D activities / Anthony Owens, CEO, Arran Chemicals
10: Risk Management
Key risks – and how to manage them
A formal innovation risk management process
Comment: Risk management in an IMS / Noel Crawford, Manager, Innovation Centre, IBM Technology Campus
11: Review
Comment: Reviewing our IMS / Seamus Connolly, CEO, Fastank Engineering
12: Innovation in Practice
Innovation closer to home
International best practice
Comment: Innovating in a large multinational organisation / Mark Coyne, Innovation director, Dalkia/Veolia
14: Your Next Steps
Where to Get Help
Comment: Innovating in an SME / Gary Carroll, CEO, EpiSensor
Finally
Glossary of Terms
Comment: Getting to grips with the jargon / John McCurdy, Business Innovation Director, Richard Keenan and Co
Epilogue / Gabriel D’Arcy
Bibliography
Index
About the Author