CONTENTS
Abbreviations
Foreword
Preface
Learning Objectives
Key Concepts
1 Introduction
2 Theoretical Perspectives: Explaining the Contribution of L&D
2.1 The Universalistic Approach to L&D
Critical Reflection 1
2.2 The Contingency Approach to L&D
2.3 The Configurational Approach to L&D
Case Study 1: L&D in InfoSys
2.4 The Architectural Approach to L&D
3 Explaining the Link between L&D, Individual and Organisational Performance
3.1 Human Capital Theory and L&D
3.2 The Resource-based View and L&D
3.3 The Behavioural Approach and L&D
3.4 Ability-Motivation-Opportunity Theory and L&D
3.5 Attribution Theory and L&D
3.6 Social Exchange Theory and L&D
4 Conceptual Frameworks to Understand L&D in Organisations
4.1 The Systematic L&D Model
4.2 The Open Systems Training Model
4.3 Garavan’s Process Model of L&D
4.4 Fairhurst’s Future L&D Scenarios Approach
4.5 Ulrich & Brockbank’s Updated Model and Caldwell’s Change Model
Case Study 2: Implementing a New Vision at Virgin Trains – The Role of L&D
5 Structuring L&D in Organisations
5.1 L&D Structure Considerations
5.2 Structural Options for the L&D Function
5.3 L&D Governance in Organisations
Critical Reflection 2
Best Available Evidence to Inform Practice
Conclusion
Summary
Review Questions
Strategic L&D in Action
Case Study 3: L&D Strategy and the ESB’s Brighter Future Strategy
Further Reading
Bibliography
About the Authors
Other Titles in this Series